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At Park Avenue Locks
 we are committed to your satisfaction!

RETURN POLICY:

We will accept stock items which are returned within 30 days. Refunds will be credited back to your original payment method.

RETURN GUIDELINES

  • Items must be in saleable condition and in its original packaging.
  • Returns may be subjected to a 15% restocking charge, and less shipping charges.
  • Non-stock items, items that were already installed, or items held more than 30 days cannot be returned unless defective.

DEFECTIVE ITEMS:

We will accept returns for defective Items within the manufacturer’s warrantee period.

The customer is responsible for all shipping charges related to 'defective returns'.

Your total satisfaction is our goal!

If you are unsure if the Item you are purchasing is exactly what you need, please reach out to us before finalizing your order. Our Friendly staff will guide you to the correct item for your application, thus eliminating the hassle of returns.

Upon receipt of merchandise, please inspect the product carefully. Should you find that the product does not meet your expectations, contact us at: cs@parkavenuelocks.com and tell us your concerns; we will make every effort to satisfy you with your purchase.