You can return the stock items within 30 days of purchase.

Yes, items must be unused and in original packaging.

Yes, returns may be subject to a restocking fee of up to 40%.

The customer is responsible for all return shipping costs.

No, unless defective, you can not return installed or non-stock items.

Defective items can be returned within the manufacturer’s warranty, but you must cover the shipping charges.

Yes, we deliver across the United States.

Standard delivery usually takes 2 to 5 business days.

No, express shipping option is not available

Yes, you can track your order once it is shipped. You can do so using the Order Number, your registered email address, and your phone number.

Delivery charges vary based on location and delivery method, calculated at checkout. Also, there will be free shipping for purchases above $199.

No, we do not deliver outside of the USA as of now.

Park Avenue Locks may collect details like your name, email address, contact information, postal code, preferences, and any other information provided during surveys or special offers.

Your information is used to improve products and services, send you promotional emails, conduct market research, and customize your website experience based on your interests. It is also used for internal record-keeping.

Yes. Park Avenue Locks has implemented physical, electronic, and managerial safeguards to protect your information from unauthorized access, ensuring your data remains secure.

Yes, cookies are used to improve your website experience by tracking usage and preferences. You can choose to accept or decline cookies in your browser settings, but declining may limit website functionality.

No, your data will not be sold or shared with third parties without your permission, unless required by law. You may also receive third-party promotions if you’ve opted in for that.

You can contact Park Avenue Locks at cs@parkavenuelocks.com to request a copy of your stored data or ask to correct or delete it. You can also mail requests for data deletion or cookie lists.